Topic outline

  • General

  • Learner References

    • resource icon
      Learner Guide File
      Not available unless: You are a(n) Student
    • resource icon
      PPT Slides File
      Not available unless any of:
      • You are a(n) Student
      • You are a(n) Non-editing Teacher
    • resource icon
      Sample - Superstore File
      Not available unless: You are a(n) Student
    • resource icon
      Competitor Store File
      Not available unless: You are a(n) Student
  • Assessment

    • quiz icon
      MCQ Quiz

      Complete the TEN MCQ.

      Not available unless: You are a(n) Student
    • quiz icon
      Individual Project Quiz

      Complete the Individual  Project in 70 minutes.

      Not available unless: You are a(n) Student
    • You can submit the appeal by sending an email to sweeyee@asktraining.edu.sg by 17:00 within five working days from the date of completion of assessment.

      The Assessment Appeal Panel will review and decide on the submitted appeal against a Not Yet Competent (NYC) or a grade award. The panel comprises the Management, Academic and Examination Board, and an independent Adult Educator (Trainer/Assessor). An appeal costs $50, but the AAP may waive this fee at its discretion.


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